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CODE OF CONDUCT
Issue 1     April 2001

All members of the Sanitary Medical Disposal Services Association accept this Code of Conduct and agree:

1. to conduct business dealings in a fair and proper manner.
   

2. to investigate any complaint raised and if the complaint is justified to take all necessary actions required to rectify the situation.
   

3. intend that products and services meet the requirements of legislation at all times.
   

4. to ensure that the highest standards of Health and Safety are employed.
   

5. to adopt a responsible, caring approach to the Environment.
   

6. o ensure that staff at all levels receive adequate training commensurate with their duties and responsibilities.
   

7. to refrain from making an inaccurate, misleading or deliberately malicious statement concerning a competitor’s product or service, and to take all reasonable care to avoid imparting false or exaggerated claims verbally, in literature or in any other way.
   

8. to be of good financial standing and able to meet their liabilities.
   

9. to uphold this Code of Conduct and assist the Association in its implementation.
   

10. to ensure that all Membership subscriptions, fees or charges agreed in formal meeting and levied by the Association are paid promptly and without undue delay.
    

11. to accept that in the event of a Member knowingly and deliberately violating or committing a breach of the above, (of which the Association shall be the sole judge) then, should the Association in formal meeting so resolve, the person or organisation so named will cease to be a Member.
    

12. to accept that there may be instances not covered by the above, where the Association must consider whether a Member has brought its good name into disrepute by failure to honour the precept of mutual trust implied by Membership; and that the Association’s Council must then determine appropriate remedies, including specific warning, or, ultimately, expulsion from Membership, in order both to correct the instance and to prevent its recurrence.